2 Day Advanced Communication Skills Course for Doctors

Combine our Advanced Team and Advanced Patient Communication Skills Courses on consecutive days and save £140 on your delegate booking fees. Read More

3 Doctors in conversation on 2 day Advanced Communication Skills Course
  • 2 day interactive course
  • Combines the Advanced Team and Advanced Patient Communication Skills Courses
  • What needs to be communicated and why
  • Factors which impact upon communication
  • Increasing personal awareness
  • Influence and concordance
  • Breaking bad news
  • Handling complaints and dealing with conflict
  • Accredited for 12 CPD points (+1 for online material)
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Location Date Price Availability Quantity
Birmingham - Conference Aston 18th Jun 2020 08:30 - 19th Jun 2020 17:00 £438.00



Course Description

Good Medical Practice, the revalidation process and numerous reports from recent years all highlight the importance of a doctor being pro-active in the development of their communication skills. Choose the Oxford Medical 2-Day Advanced Communication Skills Course for Doctors for a comprehensive and efficient method to explore and develop your abilities.

The Francis report highlighted the importance of effective communication within teams to reduce risk and error, so one day is dedicated to Advanced Team Communication Skills. We challenge and stimulate you to think again, about how to interact with colleagues and superiors in a large ‘organisational’ context. We cover influencing and assertiveness strategies to help you contribute more and to communicate well in a medical environment. Save yourself time and energy, improving patient care by getting the right message across, first time, every time, with clear communication.

According to Ann Clwyd and Professor Tricia Hart’s report from October 2013 (A Review of the NHS Hospitals Complaint System), lack of information, staff attitudes and issues related to compassion, dignity and care are amongst the top reasons for patient complaints. Although the impact of patient-doctor alignment on outcomes is well documented, it can often prove challenging to achieve and the demands of breaking bad news should never be underestimated.  With this in mind, we dedicate half of this 2 day course to Advanced Patient Communications, focusing directly to doctor-patient communication. We build upon your existing knowledge and experience, introducing concepts then using exercises to increase your self-awareness, clarifying factors affecting behaviour. You will then have the opportunity to practice difficult scenarios in a safe environment, helping you to develop both personal resilience and efficiency while having a positive influence on the patient’s experience.

Supporting materials

As soon as you register, you will receive 30 days of access to our one hour online course Healthy Teams in Healthcare to stimulate your thinking ahead of the course.  This gives you the opportunity to begin learning immediately and gain a further 1 CPD point. You will also receive a print copies of Team Communication for Healthcare Professionals and Advanced Patient Communication Skills for Doctors when you attend the event. We will utilise these books at various points during the course and it also provides you with an excellent resource for future reference and continued learning.

What other courses should I consider?

Our 2-Day Advanced Communication Skills Course for Doctors gives you the opportunity to access two 1-day courses on consecutive days. You can of course opt to attend either one or other of these courses. Click the links below for more detailed descriptions and dates:

If you’re not ready to book yet or unsure if you can actually benefit from attending a communication skills course then take a couple of minutes to read Can doctors really improve communication skills?