Advanced Patient Communication Skills Course for Doctors

Patient Communication Skills Course for Doctors. An interactive day dedicated to reviewing and improving your patient interactions. 6 CPD pts. Read More

Doctors practicing patient communication skills
  • 1 day interactive course
  • Factors impacting upon communication
  • Increasing personal awareness
  • Improve compliance, achieving concordance
  • Breaking bad news
  • Handling complaints
  • Accredited for 6 CPD points
  • Virtual Classroom option includes an online course for an extra 3 CPD pts
  • Flexible payment options
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Location Date Price Availability Quantity
Virtual Classroom 12th Mar 2024 08:45 - 17:00 (GMT) £289.00

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Virtual Classroom 16th Apr 2024 08:45 - 17:00 (BST) £289.00

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Virtual Classroom 9th May 2024 08:45 - 17:00 (BST) £289.00

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Virtual Classroom 6th Jun 2024 08:45 - 17:00 (BST) £289.00

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Virtual Classroom 24th Jul 2024 08:45 - 17:00 (BST) £289.00

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Course Description

Overview of the Advanced Patient Communication Skills Course for Doctors.

The doctor-patient relationship is at the very heart of compassionate, effective healthcare. Demands of modern practice make it essential for doctors to continually review and develop communication skills. Yet issues with communication and behaviour are often listed among the top reasons for patient complaints. Improving communication is vital for improving both patient outcomes and their experience. It plays a vital role in increasing efficiency, reducing errors and minimising complaints. And, of course, we should never underestimate the challenges of breaking bad news and doing it well. But it can be difficult to know how to improve. So choose this one day course and make a difference. Our approach is to advance your skills by building upon your existing knowledge and experience.

What will I learn?

This 1-day course increases your self-awareness. It also clarifies factors which affect behaviour and provides you with realistic steps to improve communication. We begin by identifying your personal challenges and work towards solutions. We establish what both you and your patients want to communicate – and why. This is important because if you know what you want to achieve then you can adjust the approach you take. Next, we explore the factors which affect the way we communicate. This helps you develop clearer insight to your patient’s behaviour. It also helps you to increase your personal awareness. Both aspects enable you to improve your empathy and rapport. So this approach opens the door for you to improve your interaction. Achieving concordance and improving your ability to break bad news with compassion follow from there. We also explore tactics for receiving complaints when the need arises.

Altogether, this day develops your ability to connect with your patients. At the same time, it improves your confidence and your personal resilience. This in turn has benefits for everyone.

What is the format?

Award for top medical staff training and development company UK 2022It’s important to develop these skills with an interactive approach. So your tutor is an experienced clinician, skilled in facilitation. We limit delegate numbers to 18. But there’s a wealth of experience in the room with doctors from a range of specialties and grades. Your tutor makes the most of this as they guide you through a range of exercises. These include discussions on experiences and opinions. We regularly ask you to see things from your patient’s perspective. You can also practise difficult scenarios in the safe environment we create. Our approach helps you learn from your own experiences and reflections.  It also helps you learn through your interactions with fellow delegates and from your tutor.

We start the day at 09:00 and take regular breaks so that you can reflect. Typical finish time is between 16:30-17:00 dependent on delegate numbers and interaction. Along the way, we refer to the Advanced Patient Communication Skills for Doctors guidebook (retail price £29.99). You receive a digital version when you book a Virtual Classroom course. It’s a valuable asset which you can use for future reference to sustain your development.

What about courses in the Virtual Classroom?

Courses in our Virtual Classrooms cover the same content as our face-to-face courses. We use secure video meeting software for this format. This enables your tutor to lead group interaction where you learn together with other doctors. So you will receive the same CPD certificate as you would at any of our other venues. If you book a Virtual Classroom course, then you receive the digital copy of the Advanced patient Communication Skills for Doctors guidebook. As an added bonus, you also have complimentary access to our Advancing patient Communication Skills Online Course (normal retail price £180). This provides you the opportunity to gain an additional 3 CPD points with a separate certificate as evidence of further training in communication skills. Please note. This additional online course is only provided as part of your package when your course takes place in our Virtual Classroom.

Is the Advanced Patient Communication Skills Course for Doctors right for me?

Doctors off all grades and specialties give us excellent feedback about this course. This is because it moves you forward from wherever you are at present. Their unedited reviews are publicly available to read on TrustPilot. We establish your personal challenges at the start of the day and work from there. Along the way, we and encourage you to share experiences with your fellow delegates and tutor. And we don’t limit this to your experiences as a clinician. We also consider the times we have been patients, carers or family members.  So it’s accredited by CPD healthcare as appropriate for all doctors.

Advanced Patient Communication Skills Course for Doctors – FAQ

The Advanced Patient Communication Skills Course for Doctors will start at 09.00am and finish between 16:30-17:00 depending on the number of delegates and interaction levels. For Virtual Classroom courses, we will send you a joining link via email, 3 days before the start date of your course. If you have not received this information 48 hours before your course is due to start, please contact us at [email protected]
Our Advanced Patient Communications Skills Course for Doctors is accredited for 6 CPD points, you will receive your CPD certificate within 2 working days of completing your course. This will be available to access via your "My Account" section of our website when logged in. When you book your course in our Virtual Classroom, you also gain access to our Advancing Patient Communication Skills Online course which enables a separate certificate for a further 3 CPD points, making a total of 9 CPD points available.
Both are a 1-day tutor-led interactive courses held though either our virtual classroom and in-person. The Advanced Patient Communication Skills course allows you to develop your ability to connect with your patients and their carers, improving your confidence and your personal resilience. The focus of Advanced Team Communication Skills Course for Doctors, on the other hand, is on your interactions with your colleagues at all levels. This includes your peers, senior doctors and management, anyone who reports to you either formally or informally and people in other teams. If you are interested in both courses, we offer our 2-Day Advanced Communication Skills Course for Doctors which combines our Team and Patient Communication skills 1-day courses on consecutive days at a special package price.
Yes, our Advanced Patient Communication Skills Course for Doctors includes the topic of breaking bad news. We should never underestimate the challenges of breaking bad news and doing it well - but it can be difficult to know how to improve. This 1-day course aims to support you by advancing your skills and building upon your existing knowledge. As the title of your course is the Advanced Patient Communication Skills Course for Doctors, we are unable to amened your certificate to state breaking bad news however should you be required to submit this information for further evidence this can be downloaded from our prospectus
The Advanced Patient Communication Skills Course for Doctors concentrates on direct interactions with patients. Other courses which may interest you from our range include: Advancing Patient Communication Skills Online Course – An interactive online course with videos, animations, text, infographics and reflective exercises. 3 CPD points. Advanced Team Communication Skills Course for Doctors – A 1-day course to improve performance by developing your interactions with colleagues, regardless of their grade or discipline. 2-Day Advanced Communication Skills Course for Doctors – Combines Team and Patient Communication skills 1-day courses on consecutive days at a special package price. 12 CPD points.

You will find further help with our most common queries on our general Frequently Asked Questions page.

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